frequently asked
Questions.
We offer full-service property management, including tenant placement, rent collection, 24/7 maintenance, lease enforcement, legal compliance, property marketing, and regular property inspections.
Cavendish specializes in residential rental properties including single-family homes, condominiums, multi-unit buildings, and investment properties across the GTA and surrounding regions.
We offer flat-rate monthly pricing per unit under a 12 month contract. Costs vary based on the property type and location. Additional services such as repairs, marketing, and legal notices are billed separately. Contact us for a customized quote.
We use a combination of MLS listings, our website, social media, and rental platforms to attract qualified applicants. Every tenant is thoroughly screened through credit checks, employment/income verification, references, and ID verification.
We deposit rental income directly into your designated account each month, less applicable fees and expenses. Full monthly statements are provided for transparency.
We handle all rent collection efforts, issue legal notices as required, and guide the process through Ontario’s Landlord and Tenant Board if escalation is needed through affiliated paralegal services.
Yes. Our team is available 24/7 to handle emergency repairs and urgent tenant concerns so that landlords never need to worry.
Absolutely. We’re happy to work with your preferred tradespeople or can dispatch trusted third-party vendors from our network.
Applicants must provide proof of income/employment, a recent Equifax credit report, government-issued photo ID, and references. A complete list of required documents is provided with the rental application.
Tenants can submit maintenance requests through a dedicated email. We triage and dispatch qualified vendors as needed and keep both landlords and tenants updated throughout the process.
Our agreements are based on a 12 month contract with clear terms and service guarantees.
Yes. We offer cancellation with notice, as outlined in our service agreement. We strive to make onboarding and offboarding easy and transparent.
Yes. If you only need help finding and placing a tenant, we provide a standalone tenant placement service, which includes marketing, showings, screening, and lease signing.
We use a paralegal partner service that manages the legal process in accordance with Ontario law, including notices, documentation, and representation at the Landlord and Tenant Board where required.
Just reach out via our Contact Us page or call us directly. We'll schedule a free consultation to understand your needs and outline how Cavendish can support your investment.
